Anthony McMahon asks: Do volunteers get a staff discount in F&E stores? A volunteer from the store I work at was refused one

There is a system for which volunteers can get a discount in Furniture & Electrical stores but it does depend on the product line.

We'd advise your colleague to check with their shop manager and check the reasons why the discount wasn't possible in the particular case in question.

Please do pass on our thanks to your colleague for volunteering.