Tuesday 5 October 2010

Ian Hansford asks: why do you upset your hard working volunteers by sending them letters asking for £1000?

We're really grateful for all donations from our supporters whether they are of time or money. Sometimes fundraising and volunteer activities do overlap because some people want to be involved in both.

We recognise that at the moment our contact database simply isn't good enough and we do sometimes unfortunately send inappropriate asks. We have a major project going on at the moment which will solve the problem and will be complete by early next year.

We're sorry to hear that you've received letters you don't want. If you can provide your details to Keith (lewisk@bhf.org.uk) we can make sure you don't get any more letters like this while the database project is completed.

As always thanks for all the support you've given and continue to give.

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